Our Coronavirus (Covid-19) Response

In light of the impact and changes caused by the COVID-19 (Coronavirus), we want to ensure and reassure you that we are focused on the health, safety and well-being of our guests and staff, without compromising the high standards and quality of your experience.

Our guests and friends are at the heart of everything we do. That is why, is it our up most priority to ensure their safety while staying with us.

We have supplemented our normal procedures with additional COVID-19 cleanliness-specific guidance and information to make our cleaning and hygiene protocols even more rigorous.

* All our staff are fully vaccinated and the Falkland Islands has implemented and completed a thorough vaccination programme within the community.

Protecting you during your stay

Housekeeping

• We can provide necessary limited housekeeping upon request.

• Staff will be wearing protective equipment when cleaning, carrying out full sanitisation with attention paid to high touch items including but not limited to door handles, light switches, remote controls, appliances (such as kettle, hairdryer, etc) counter tops and desk areas.

• Requirements for turndown service can be discussed upon arrival.

• Bed linen and towels will be washed on a high heat with the addition of a sanitising laundry detergent.

Rooms

• A complimentary bottles of hand sanitizer gel will be provided in your room for your use.

Breakfast

Breakfast is part of the overall experience of staying at a bed and breakfast and at The Pale Maiden B&B this is always a special event. However, at this time, it has been necessary to alter our formal breakfast protocol.

We will be serving breakfast at pre-booked times so guests will be able to keep social distancing. Please ensure you keep to the allocated time window, to allow for a smooth breakfast experience for all guests.

Common areas

We have increased the frequency of cleaning our public areas, with additional focus on common touch points such as stair banisters, door handles, light switches, etc.

Hand sanitizer will be available in common areas.

All staff can wear a mask when interacting with guests if required, while in the common areas, and while serving breakfast.

Book with confidence

As restrictions begin to ease across the world, we are looking forward to hosting our guests in the coming months.

Should your travel arrangements be disrupted because of Covid-19, we continue to offer extra flexibility on all new reservations, so you can book with confidence. We are happy to answer any cancellation or postponement queries you may have.

We appreciate it is challenging in these unprecedented times and we would like to thank you for your support. Rest assured the team at The Pale Maiden B&B is focused on providing the best care.

We hope you will have the opportunity to visit the Falkland Islands and look forward to welcoming you.